Helping Older People Stay Connected | By Using Mobile Phones
As mobile phones become more common and landlines phase out, many older adults are adapting to new ways of staying connected.
Why does it matter?
Mobile phones offer freedom and safety, but some elderly users may find the technology challenging. Supporting them in using mobiles confidently is key to maintaining their independence and wellbeing.
For many elderly individuals, mobile phones are vital tools for staying in touch with family, accessing services, and calling for help in emergencies. But without proper support, they risk feeling isolated or unable to use their devices when it matters most.
What makes mobile phones difficult to use?
Mobile phones work over wireless networks, meaning that they can be used anywhere, with signal coverage. However, mobiles also depend on battery power and can be complicated with multiple features, small buttons, or confusing menus.
Older people can feel:
Confused about how to charge the phone and know it is working
Overwhelmed with the settings or navigation
Anxious, what if they can’t work the phone in an emergency?
How families and care providers can help
Encouraging mobile phone use for older adults involves patience and practical steps:
Choose a simple phones with large buttons and clear displays
Help them to set up emergency contact numbers and quick dial functions
Teach them basic skills like making calls, and charging the phone
Reminding them about regular charging and battery checks
Finding a mobile plan with easy payment options and good coverage
Benefits of mobile phones for older people
With the right support, mobile phones can offer:
Greater independence to contact others anytime
Access to emergency services even when away from home
Opportunities to connect through video calls and social apps
Peace of mind for families knowing their loved one can reach help
What this means for care providers
Care homes and services can play a vital role by integrating mobile technology support into their care plans. This might include offering guidance or training.
By embracing these changes and helping older people feel comfortable with mobiles, care providers demonstrate commitment to residents’ safety and quality of life.
If you would like advice or resources on supporting mobile phone use for older adults, please contact our team for expert guidance.
As the Company Director at Wiserr, I lead an innovative and impactful platform that provides information and advice on care and health services in local areas. We empower informed decisions and enhance the quality of life for thousands of users, and we are featured in over 3000 GP practices across the UK.
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