Elder Live-in Care
East of England
East of England
Elder is an award winning care provider that can help you keep the life you know, all while getting the care you need.
We believe quality care should give you choice. With Elder you choose who your carer is, and how you’d like to be cared for. Our expert care advisors and clinical team are here to reassure and guide you through your care decision. And, once care is in place, you’ll have your own dedicated Family Support Specialist, and can manage every aspect of your care simply, safely and efficiently.WebsiteEmail Call
1. Book your free consultation
Book a convenient time to speak to someone from our expert care team. During this no-obligation call, they’ll be able to provide advice on navigating the system, discuss how to put funding in place and help you understand whether live-in, short-term, or daily care is suitable.
2. Complete a care appraisal
Following the call, it’s time to complete our care appraisal. You can do this by creating a free MyElder account or by requesting a freepost form during your call. It covers everything from health requirements and medication, to favourite meals and hobbies.
3. Matching process
From the information you provide, our matching team will combine their care knowhow with our matching technology to find the most suitable available carers from our 4000+ community.
This depends on your requirements. If your family’s care needs are urgent, we’re able to act quickly – putting everything in place in as little as 48 hours.
However, for the best match we always would try advise leaving around two weeks.
Elder is defined by the Care Quality Commission (CQC) as an Introductory Agency, in line with the Health & Social Care Act 2008. This is a model that is approved by the CQC but falls outside the scope of their regulations.
Rather than employ the carers we work with, we match customers who require care with self-employed care professionals from the Elder network of carers
Unlike others, Elder is actually not a care provider. As an introductory agency, we help match your family with a suitable carer based on skills and personality. Your carer is a self-employed care provider.
We have a rigorous assessment process to ensure we give you access to the best carers available. We interview each face to face, assessing their skills, before undertaking a full DBS check.
The carers we work with come from a broad range of nationalities and backgrounds. However, we ensure they have a good level of English. We also ensure they have at least one year’s care experience in the UK. Many Elder carers have in fact been caring for over 10 years.