New Age Care is an independent home care agency providing visiting, live-in, respite and specialist care across Solihull and the wider West Midlands. The agency supports adults aged 18 and over — from older adults needing companionship and personal care through to younger adults living with complex conditions including dementia, Parkinson’s, motor neurone disease, multiple sclerosis, cerebral palsy and spinal injuries. Care can typically be arranged within 24 hours of an initial enquiry. New Age Care’s Solihull service draws on the same trained team and management approach as the agency’s wider operations, with the offer designed around continuity of carer, transparent family communication, and supporting clients to remain comfortably in their own homes.
New Age Care covers Solihull and the surrounding towns and villages, including Shirley, Olton, Knowle, Dorridge, Bentley Heath, Hampton-in-Arden, Balsall Common, Berkswell, Meriden, Hockley Heath, Earlswood, Cheswick Green, Monkspath, Marston Green and Catherine-de-Barnes. As a regional provider with a Midlands-wide remit, the team also supports clients across the wider Birmingham-Coventry corridor. The team will confirm coverage for any specific postcode at the first conversation.
New Age Care’s reputation locally rests on a combination of speed, breadth of capability and a small-agency feel. Care can typically be arranged within 24 hours of the first call, which matters when families are dealing with a hospital discharge or a sudden change in circumstances. The agency handles everything from short visiting calls through to fully managed live-in placements, and brings genuine experience of complex and specialist conditions — Parkinson’s, motor neurone disease, multiple sclerosis, spinal injuries and end-of-life care alongside standard older-adult home care. Carers are matched on personality as well as skill, with continuity of carer prioritised so clients build a real relationship rather than seeing a different face at every visit.
What sets New Age Care apart is the combination of clinical range and a deliberately hands-on management style. The agency works with adults of all ages from 18 upwards rather than only over-65s, which means it’s equipped to support younger adults with neurological or physical conditions who often struggle to find a fit with standard older-adult home care providers. Live-in care is fully managed in-house rather than introductory, the team includes specialist palliative and end-of-life carers, and the company’s leadership is known for being personally involved in client communications.
New Age Care has signed up to the National Dementia Care Accreditation Scheme (NaDCAS), making it one of the first homecare providers in the West Midlands to pursue this accreditation — a further mark of the agency’s commitment to specialist dementia care.
New Age Care’s commitment is to home care that protects health, wellbeing, dignity and human rights, and that’s shaped around what each client actually wants from their day. That means carers trained in empathy and listening as well as the clinical side of care, hands-on management support, and a willingness to go further than a standard visit schedule when the situation calls for it. The agency prioritises continuity, communication and the kind of small, trust-building gestures that make families relax.
If you’re exploring home care in Solihull for yourself or a loved one, New Age Care can typically arrange a free initial consultation and assessment within 24 hours. Call the Freephone line on 0808 808 5000 / 07840 843 341 or visit newagecare.co.uk to start a conversation.
Visiting (hourly) care from short calls through to full live-in care, plus respite, overnight and end-of-life support. Specialist care is available for dementia, Parkinson’s, motor neurone disease, multiple sclerosis, cerebral palsy and spinal injuries. The agency supports adults aged 18 and over.
Solihull itself and the surrounding towns and villages, including Shirley, Olton, Knowle, Dorridge, Hampton-in-Arden, Balsall Common, Meriden and Hockley Heath. As a Midlands-wide provider, the team can also cover surrounding areas and confirm specific postcode coverage at the first call.
New Age Care typically arranges care within 24 hours of an initial enquiry, with a home assessment carried out before the first visit. Timings depend on the level of care needed, with short-notice arrangements often possible for hospital discharges or urgent situations.
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