Right at Home – Medway
Areas we cover:
- Surrounding Areas
At Right at Home Medway, you and your loved ones are the most important part of what we do. You are the reason we are here, and your personal choices are at the centre of the care we provide. We offer our care services in Gillingham, Chatham, Rochester, Rainham and surrounding areas within the Medway towns.WebsiteCall
From every CareGiver, to our National Office team, we are completely focussed on making a difference every day. Keeping our Clients where they want to be for longer – Right at Home.
Trusted by generations, our network of local offices around the UK work tirelessly to deliver on our promises. For us it’s not just about providing a service, it’s about building valuable relationships with everyone we work with.
We work a little differently to most other care companies and our belief is that excellent care starts long before the first Client visit. We believe excellent care begins with the right recruitment and we go the extra mile to select only those employees who share our ethos of relentless excellence in all that we do. This starts with hiring the right Registered Manager with the expertise and passion for the role and also by selecting Carers with empathy from many different backgrounds to reflect the diverse needs, interests and preferences of our Clients. In return we regularly provide industry-leading training and excellent career paths for all, which helps provide a stable workforce.
Whether you are looking for occasional companionship, regular assistance around the house, personal/domiciliary, or live-in care, we are there to support you and your loved ones to continue to live in the home you love. Our visits are a minimum of one-hour and the care choices are yours. We look forward to making a positive difference to your quality of life.
Yes. Every CareGiver is a Right at Home Medway employee. To help ensure the safety and wellbeing of our Clients, we perform a criminal history background clearance and then cover each CareGiver with general liability and workers’ compensation insurance.
Our goal is to establish a long-term relationship with your loved one. Should your family want to request another CareGiver for any reason, we’ll search for a match until your family is happy.
We understand that a strong rapport and trust with a CareGiver is vital to a successful home care experience.
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one CareGiver in a given week.
If your family requires multiple CareGivers, our goal is the same: we want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.
Some Right at Homes can administer medications. Check with your local Right at Home office on the services they can provide to your loved one.
Regardless of whether a local office can administer medicine, they can always assist in reminding individuals to take their medications.
In fact, medication reminders are one of our most requested services. We can also report any side effects and assist with pre-measured medication packages.
Yes. We encourage your involvement in the decision-making process.
And with our proprietary screening and selection system, you can rest assured that we do our best to take the guesswork out of matching the right CareGiver to you and your family.
However, you must be satisfied. We’ll never send a CareGiver who doesn’t meet your needs, and we’ll always accommodate any requests you may have for a change in CareGivers.