SureCare – Newcastle & North Tyneside

Why choose SureCare Newcastle? There are many reasons but we let one speak for itself “SureCare is rated top 20 homecare provider in the North East 5 years in a row”. This is a real testament to the level of care we provide.

Home care is a service that allows individuals, especially the elderly, those recovering from illness or surgery, or those with disabilities, to receive personalized care and support in the comfort of their own homes. It encompasses a wide range of services, from assistance with daily activities like bathing, dressing, and meal preparation, to more specialized care like PEG, tracheostomy, and catheter & stoma care.

Home care aims to help individuals maintain their independence and quality of life by tailoring support to their specific needs, preferences, and schedules. It offers a flexible alternative to residential care, enabling individuals to stay in a familiar environment while receiving the necessary support. Trust SureCare Newcastle to be your trusted care partner and get in touch today for more information.

Live-in care is a type of home care service where a caregiver resides in the client’s home to provide round-the-clock support and assistance. This service is tailored for individuals who require continuous care and supervision but wish to remain in the comfort of their own homes. Live-in care covers various needs, from personal care and household tasks to medication management and companionship, ensuring the client’s safety, comfort, and well-being at all times.

The primary difference between live-in care and standard home care (also known as domiciliary care) lies in the level of coverage and support provided. While standard home care typically involves caregivers visiting the client’s home for specific periods to assist with care needs, live-in care ensures that a caregiver is always present in the home, day and night. This continuous presence provides a higher level of support and can be especially beneficial for individuals with more intensive care needs, such as those with chronic illnesses, severe disabilities, or advanced dementia, offering a more comprehensive and reassuring solution for both clients and their families.

Choose SureCare Newcastle & North Tyneside to ensure you’re receiving the live-in care you deserve.

Upon initiating contact with us, you will be promptly reached by one of our expert care coordinators. They will engage with you to understand when you need us to start, your care needs and schedule a meeting at your residence with our quality officer. This visit aims to delve into your preferences for care and your objectives for utilising our services.

Following this consultation, we will craft a comprehensive care and support plan, meticulously designed and mutually agreed upon, to guide our care workers in delivering the specified care. Our quality officer ensures a seamless handover to the care team, setting the stage for a smooth transition.

The process, however, does not end with the initial setup. Our commitment to your care is ongoing; our quality officer and care team will regularly assess and update your care plan to accommodate any changes in your needs. This dynamic approach allows us to stay attuned to your evolving requirements, ensuring our service remains tailored to you, with the ultimate goal of fulfilling your aspirations and continuing to deliver care that is as unique as you are.

CQC stands for the Care Quality Commission. It is an independent regulator of health and social care services in England. The CQC’s role is to ensure that healthcare and social care services provide people with safe, effective, compassionate, and high-quality care. SureCare Newcastle & North Tyneside are rated “Good” in all areas, providing you with peace of mind of a high-quality service.

We work with many hospital discharge teams and are therefore experienced in commencing care urgently, often within 24-48 hours if needed.