West Hall Care Home – Byfleet
Permanent residential care
Permanent residential care
Situated in the Surrey village of West Byfleet and set within the extensive grounds of a listed manor house, West Hall Care Home is our flagship luxury home. We offer outstanding care in luxurious surroundings, whether this is on a permanent basis, respite breaks, specialist dementia care or a peaceful haven to convalesce following a hospital stay.
At West Hall, we promote friendship and companionship. Our accommodation is arranged into three specially built residences (or residential lodges) radiating out from the house. Each has large individual bedrooms and shared living and dining areas, which promotes a real sense of an intimate community. These are designed for space and safety and furnished with comfort and convenience in mind and can be adapted to meet individual needs and preferences. Set upon acres of beautiful land our smaller communities can really experience the best of both worlds.
As you’d expect, high levels of care and support are available 24-hours a day. Our team of specialist carers deliver a service that’s unique to each individual’s needs, encouraging residents to enjoy their independence, with the reassurance that help is at hand at all times.
Encouraging a high quality of life is at the heart of our culture and ethos at West Hall. Our highly trained and dedicated team approaches every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs. This encourages residents to enjoy their independence, with the peace of mind that help is at hand, should they ever need it.WebsiteCall
You’ll always find plenty to do at West Hall Care Home. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment.
With social events in the home and the local community arranged in collaboration with residents, you can make your life at West Hall a hive of activity or as gentle as you wish.
Favourite activities, personal interests and ability are discussed when you move in and using this information helps us create a stimulating events and activities calendar matching individual residents’ interests and needs.
The home’s wide range of facilities and its unique design support our approach to activities, with several dedicated activity areas at West Hall including an arts and crafts room which has cooking facilities, a library, garden and a spa.
We know how important it is to maintain close bonds with the people in your life. At West Hall, your visitors are always welcome at any time, including mealtimes and to take part in activities.
At West Hall, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.
Our dedicated staff provide all residents with exactly the right level of care and support to ensure you continue to enjoy maximum independence, knowing that all the help and assistance you might need is always nearby.
Our high staff to resident ratio and new model of care enables our team to spend time building meaningful relationships with residents, maximise their independence and ensure they feel comfortable and happy at all times.
At West Hall we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to West Hall so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
All the staff in our care home are committed to making mealtimes a sociable and pleasurable part of each day, and with ambient dining areas throughout the home you don’t need to go far at all to enjoy mealtimes at West Hall.
Our highly skilled chefs use seasonal ingredients to create appetising, freshly cooked and nutritionally balanced food with a different choice every day, meaning a delicious care home menu.
Residents are consulted by our chefs on a regular basis to ensure the catering team get to know and understand food preferences, as well as individual nutritional requirements, are able to ensure people with specific dietary needs have the correct foods offered to them and all residents enjoy the meals served.
In our home the food is just one part of the eating experience.
At mealtimes you can choose where and at what time you’d like to eat. You decide whether you’d like to eat in your own room, with others in the shared dining space of your residence or in the bistro in the West Hall Manor House.
We understand the importance of ambience and ensure that our décor helps to stimulate appetitie and creates an enjoyable atmosphere.
We also recognise that mealtimes are a great opportunity for social interaction and involvement. At West Hall visitors are welcome at any time and can join you at mealtimes. Our bistro is a delightful dining experience for everyone, ideal for get-togethers with other residents and guests.
For bespoke dining, the private Redwood Suite is a lovely, intimate dining room available for hire for birthday parties and family celebrations.
There are also many opportunities for our residents to cook and prepare meals in the Manor House, so that they can feel part of the running of their home and can carry our familiar activities.